There are no traffic jams along the extra mile.
A good customer experience encompasses more than just customer service. It’s the entire gamut of a company and its interactions with clients.
It’s also the extras. It’s those experiences you provide to a customer, not because it’s required, but because it will eventually help both parties grow in one way or another.
Provide Education that Answers a Question
I’ve learned this lesson, and continue to learn it, but we don’t need to rehash it. Instead, let’s talk about ways to provide a great customer experience.
These can be quick webinars or one page PDFs that speak specifically to a need or question of your client(s). You can also take it a step further by educating clients on industry trends, not just your product or service.
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UberConference – Free Visual Conference CallsUberConference provides a rich visual interface for conference calls. Simple, visual, and free to use, it’s audio conferencing done right. Easily set up and join free conference calls, see who is in the conference, who is talking, and use powerful conferencing features.
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Setup Out-of-the-Box Events
Meeting a client face-to-face is incredibly valuable. Your entire perception of a client can change just by connecting in person. Setup events that help bring people together – and keep it unique. Have dinner at an amazing restaurant, spend a day on the lake, go to a baseball game, etc… It will pay off in the long run. And don’t forget to provide them with something fun to take home!
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Order Promotional Products & Apparel | Deluxe.comPromote your business with custom Promotional Products & Apparel from Deluxe. Add your company logo to promotional clothing and build brand awareness.
via: www.deluxe.com
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Be Thankful & Send a Handwritten Note
Within the epic world of email, a hand written note goes a long way. Even if it was your event, send a thank you note to your client. A thank you for taking time to sign up, go to an event, participate in something, etc…
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Tiny Prints Business – Corporate Stationery and Business Holiday CardsWe offer a large array of different themes and styles of business cards that you can customize. We have everything from the modern designs to classic contemporary looks that use pre-built templates ready for you to make custom with your slogan, logo, photos or mission statements.
via: www.tinyprints.com
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Merchant Resources: Provide a Great Experience for Affiliates
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#20. Recruitment & Promotional Ideas | ShareASale BlogMerchants are always looking for new quality Affiliate to help grow their program, so when you come across a great prospective partner, it is always nice to have something in your back pocket that is unique and makes a compelling argument for that individual to join with you.
via: blog.shareasale.com
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Is Your Program Affiliate Friendly? | ShareASale BlogSo how exactly do you go about making a program “Affiliate friendly”? Grab the pen and paper my friend, I have 10 easy steps for you below!
via: blog.shareasale.com
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Building Blocks to Motivate Affiliates | ShareASale BlogIt would seem obvious that, as a Merchant, it is important to consistently motivate and encourage Affiliates to participate in an Affiliate program. ShareASale has a number of tools that can help make this a much simpler process and can help make any program unique and stand out from the crowd.
via: blog.shareasale.com
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Best Ways to Find Newsletter Inspiration | ShareASale BlogCommunication with Affiliates is essential in creating a successful program and lasting business relationships. Newsletters are a great way to both engage and activate Affiliates in your program by providing them with program updates, website changes, selling tips, popular products, seasonal deals, new industry trends and sales incentives.
via: blog.shareasale.com
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