The days of performing backwards math are over!
In carrying on in the spirit of The Month of the Interface, today’s new addition is going to be a real timesaver for any Merchants who take orders in currency other than the US Dollar.
In the transaction detail report, Merchants now have a currency conversion view which is a quick way to see the following for a specific transaction:
- Original form of currency used
- Original amount
- Currency converted to
- Final amount of the transaction
To view the new currency conversion tool, go to Reports > Transaction Detail. Look for transactions that have XXX =>USD listed under the currency column (XXX would be the code of the original currency). Simply click on the currency, and a pop-up will appear to provide you with the details about the conversion of that specific transaction.This tool is an extra tidbit in an already valuable report that may save time and will be especially helpful for Merchants that need to match up converted orders in their own system.
The currency conversion will be available for the following:
CAD – Canadian Dollar
EUR – Euro
MXN – Mexican Peso
IDR – Indonesian Rupiah
GBP – British Pound
NZD – New Zealand Dollar
AUD – Australian Dollar
SGD – Singapore Dollar
HKD – Hong Kong Dollar
CHF – Swiss Franc
RUB – Russian Ruble
JPY – Japanese Yen
CNY – Chinese Yuan
BRL – Brazilian Real
INR – Indian Rupee
YuKuai says
November 23, 2014 at 7:55 pmHi,
This is YuKuai and I am managing of the Program Coolicool.com. I hope you can give me a feedback when you see this email.
I need you to help solve the currency problem in our shareasale account.
Last friday, we have a balance>1000$ in our account, but last night the balance is less than 0$ and our program is paused. I checked the account and found there were several transactions of RUB, but the system deducted the commission as US Dollars !
I hope you can offer a solution immediately then we can keep the orders of these publishers. But I have to cancel these transactions until that. This takes us huge loss because of the incorrect amount.
I hope this can cause you concern and I kindly ask you to give me a feedback as soon as possible !
Kind Regards,
YuKuai
Brian Littleton says
November 24, 2014 at 2:43 pmYuKuai – Please contact our support department by clicking the “Help” button in the top right of your account and we can help you with this.