One of the most important tasks for a Merchant is to ensure their program remains online. To stay “online” means that there is a positive balance in the program’s account. When an account dips below zero the program is taken “offline” and Affiliate links are broken, or turned off, until a positive balance is reinstated.
Since Affiliates what to make sure their links will remain intact, they will take a program’s uptime history into consideration when joining a new program. The uptime history lists anytime a specific Merchant has been online, low funds, or temporarily offline. Affiliates may be hesitant to join or promote a Merchant program that shows frequent account balance issues. So, to increase the likelihood that Affiliates will find your program attractive, Merchants will always want to keep a positive account balance.
There is a New Solution!
ShareASale has just added a new tool that will help Merchants stay on top of their account balance updates. In addition to email alerts, Merchants now have the option to be notified via SMS message as well!
With ShareASale’s new SMS Alerts, or text messages, Merchants can opt in to receive any of the following alerts right to their cell phone!:
- When their program is at “Low Funds”
- When the program is “Temporarily Offline”
- If Auto Deposit is enabled, receive an alert if Auto Deposit has failed
SMS Alerts are very easy to set up and will assist in keeping your program online and Affiliate links active at all times!
Set up SMS Alerts in 3 Easy Steps:
2.) After entering your phone number, you will receive a text message with a four digit confirmation code as a security precaution. Enter the confirmation code on the website to authorize SMS Alerts.
3.) Now you are able to choose which SMS Alerts you would like to enable!